modern living solutions llc

Experienced · Efficient · Effective

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About Modern Living Solutions

Modern Living Solutions isn't your average property management company. We're on a mission to empower people through financial literacy - and the results show. It isn't by accident; with over 20 years of experience, Luis Ortega has experiential knowledge fueling his mission to help people create generational wealth and reach financial freedom through real estate. His mission is to provide the value of education to clients that want to grow and scale their rental portfolios, empower real estate investors by providing the property management solutions they need so they can invest that time on what’s important to them; ultimately, becoming a member of our client’s real estate investing team. 


We handle the heavy lifting, including everything from day to day operations, to renovations to floor plan and design services.


Specializing in financial literacy, high quality design work, excellence in customer service, and a variety of housing types and retail space, Modern Living Solutions has the expertise you need in the Lancaster, York, Dauphin, Lebanon and Berks County Areas of Pennsylvania.

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LEADERSHIP

Luis Ortega Bio Photo

Luis Ortega

Luis Ortega, licensed PA real estate Broker out of Lancaster, PA, is a 20-year real estate veteran serving both central and southeastern Pennsylvania. Having earned a name for himself in both residential & commercial sales, property management, interior design and project management, Luis has become a trusted advisor in all aspects of real estate. He is committed to providing the consumer with both unmatched service and unparalleled expertise in the industry. His personal mission is to provide value by helping people create generational wealth and reach financial freedom through real estate. With a proven track record of successfully guiding local, national and multinational clients in their investment endeavors, Luis has built a solid reputation as an established Realtor® and RE Investment Consultant. 


Luis Ortega is a member of the Lancaster County Association of Realtors (LCAR), Lancaster City's Southwest Neighborhood Leadership Board (SoWe) and serves as chairman on the board's Housing and Economic Opportunity committee. He is bilingual speaking both Spanish and English, a proud father of 3 and a lifelong resident of Lancaster, Pennsylvania. 


Frequently Asked Questions

  • What are your business hours?

    Monday-Friday, 9 AM - 5 PM.

  • How do I pay my rent?

    Log into your online portal to pay your rent. If you are not yet registered, please create an account here!

  • How do I submit a maintenance request?

    Please submit a maintenance request through the tenant portal. 

    1. From the Home or Maintenance tab, click Request Maintenance.
    2. Enter a detailed description of the issue, upload one or more photos of the item needing attention, give the property manager permission to enter with their key, then click Submit Request.

  • I'm looking for a property manager. How can I learn more?

    Read about our services here, and please do not hesitate to contact us if you have any further questions!

  • If I manage my own properties, will you still place tenants for me?

    We do offer tenant placement services to those landlords who manage their own properties.  With our marketing and tenant screening systems in place, it equips us to find you a quality tenant in the least amount of time with the fewest hassles.  

  • How do you handle maintenance?

    We have a large network of vendors in all categories from maintenance to major capital improvements.  Our technology allows a tenant to submit maintenance requests and even provide photos of the issue online.  We are well equipped to coordinate maintenance for our owners; however, we understand that some owners are equipped to handle this on their own and we offer that option at no additional fee.  We will still always field all maintenance requests and communicate quickly with our clients.  

  • Will I have a problem reaching my property manager?

    We believe that we are a part of your real estate team and we understand that in order to grow and maintain a successful rental portfolio, it must be treated like a business.  In this business you have key players that make up your team.  For example, banking relationships, attorneys, contractors, accountants and most importantly, a property manager.  As a matter of fact, a good property manager should be able to help you build the team and scale your business.   Owners should be able to count on that relationship and being a phone call, text message or email away, is part of our commitment to our clients.  

  • Will you inspect my properties?

    It is our standard practice to provide quarterly inspections for our clients.  An investment property is an asset and protecting the integrity of the asset is pivotal.  When the inspection is complete, a detailed report of the condition, along with a photo package is sent to our owners.  If current or future maintenance is required, or we find capital improvements to plan for, it will be found in the report.  

  • What sets you apart from other property management companies?

    We are a company of real estate investors and we own properties.  We actually know from personal experience how to be successful in this business, what to look for and what to avoid.  Luis Ortega, our broker/owner, is a real estate investment consultant.  He is experienced in evaluating investment properties, floor plan/design and project management.  Modern Living Solutions, LLC provides value unparalleled.  

  • What geographical areas do you cover?

    We cover Lancaster, York, Dauphin, Lebanon, Berks and Chester counties.  

TENANTS

YOUR ONLINE PORTAL

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PAY RENT

Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.

MAINTENANCE REQUESTS

Quickly submit maintenance requests that go directly to our maintenance queue.

SEAMLESS COMMUNICATION

Send communications to us at anytime.

RENTERS INSURANCE

Easily submit proof of insurance coverage or purchase a policy, right from your portal.

OWNERS

BACKED BY INNOVATIVE TECHNOLOGY

SIMPLIFIED & SECURED PAYMENTS

Make and receive payments from the mobile-friendly Online Portal. Directly send funds for owner contributions, including emergency maintenance repairs, renovations, or reserves via eCheck or Debit Card.

ENHANCED COMMUNICATION

Stay connected and informed with built-in messaging, notifications, and emailing tools, all with fully mobile functionality to simplify collaboration. 

24/7 ACCESS & PROPERTY INSIGHTS

Get on-demand access to financial statements, monthly summaries, year-end tax statements, and important documents from anywhere using our robust mobile capabilities.

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SERVICES YOU CAN TRUST

REPORTING

Property Performance Reports to keep you in the loop on your investment.

MAINTENANCE

Regular Property Management and Inspections keep your property in great condition.

MARKETING

Effective Marketing & Leasing services keep your properties filled and performing at their peak potential.

FINANCIALS

Our Property Financial Services keep your finances organized and up-to-date.

FILLING VACANCIES

We help place tenants in properties that are a great fit for them and their needs.

TENANT CARE

Positive Tenant Relations & Lease Compliance keep tenants and owners happy. 

CONTACT US

Call Now   717-587-6515

26 South Duke St, Suite B. Lancaster. PA 17602

modernlivingsolutionsllc@gmail.com

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TESTIMONIALS

James H.

Not just a Realtor, this guy is like family. Very knowledgeable about all types of property from residential to commercial. He cares like he's investing in the property with you. Excellent experience, I will only use Luis from now on.

Inline Properties

I wouldn't recommend anybody other than Luis. He's always gotten me the best deal and cash flow possible. He is always there when I have questions and improves things that are to my benefit.

Elaine B.

Working with Luis is always a breeze. He is very professional and takes the time to explain things in detail. He really knows his stuff, especially when it comes to real estate investment and property management.

Justin D.

Luis has helped me grow from a single family home investor, to owning over 36 doors in 2 years. I would not have been able to build my investment portfolio without him. He truly is part of my real estate team.

SNH Properties

Thanks to Luis and his relationships, I was able to purchase my first two multi-units this year! He not only educated me, but he lined up the financing for me. One of the deals he negotiated was owner financing. He really understands creative financing and how to use the BRRRR strategy. Having him as a property manager makes owning real estate easy.